Shipping Policy
Delivering Healthy Goodness Straight to Your Door
At W+ Healthy Goodness, we’re committed to getting your supplements to you quickly, safely, and with care. This Shipping Policy outlines how we process, ship, and deliver your orders.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation
- Orders placed on weekends or holidays will be processed the next business day
- You’ll receive a confirmation email with tracking details once your order ships
Domestic Shipping (Philippines)
We ship nationwide via trusted courier partners.
- Standard Shipping: 3–7 business days depending on location
- Express Shipping: 1–3 business days (available in select areas)
- Shipping fees are calculated at checkout based on your location and selected service
International Shipping
We currently offer international shipping to select countries.
- Delivery times vary by destination and customs clearance
- International shipping fees and duties are the responsibility of the customer
- Please check local import regulations before placing your order
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email.
You can monitor your shipment’s progress through the courier’s website.
Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Customs processing (for international orders)
We’ll do our best to keep you informed if any issues arise.
Incorrect Addresses
Please double-check your shipping details before placing your order.
W+ Healthy Goodness is not responsible for delays or losses due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of delivery
- We’ll work with the courier to resolve the issue and offer a replacement or refund if applicable
Still have questions?
Our customer support team is here to help you